Under the WeBER 3.0 project’s Small Grant Facility, the European Policy Institute – Skopje (EPI) signed grant contracts with three civil society organisations to enhance citizen engagement in public administration reform (PAR) at the local level. The Consumers Organisation of Macedonia (COM) worked on digitalising and modernising communal services in Ohrid; Blink 42-21 developed a digital platform to improve public services in Kochani; and Pro Local focused on bringing digital municipal services closer to citizens in Bitola and on developing a digital cultural calendar for citizens there. As part of these initiatives, each organisation conducted exit polls among around 200 citizens to gather their feedback on local administrations, to inform efforts towards more transparent, accountable, and citizen-centred governance in line with EU standards.